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The Statewide System of Supportis comprised of four Service Support Teams with cross agency staff members who systematically collaborate to build capacity among local educators based on analyzed data for school improvement.
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The NC Statewide System of Support creates the conditions for systematic collaboration of stakeholders and cross agency staff members to assist districts and charter schools to develop and support highly effective educators and successful students.


The Service Support Teams use data analysis and collaborative problem solving strategies to develop highly effective teachers and leaders through targeted, regional, customized professional learning to all districts and charter schools.

Transforming Professional Learning in North Carolina

As we look to the future of professional learning in North Carolina, we see an opportunity for transformation. The Professional Development Coordinators in the Educator Effectiveness Division of NCDPI are envisioning ways to build professional development capacity within districts and charter schools. By focusing on the Learning Forward Standards for Professional Learning, we can re-imagine the way we learn as educators. Please take a few minutes to watch the short video below about having your voice heard and shaping the direction of professional learning for educators in North Carolina. We are seeking feedback from all types of educators, including teachers, teacher leaders, and principals.

We look forward to hearing from you! Please feel free to email the video and survey to other colleagues.

Link to Survey - bit.ly/ncplq17

Link to Video on YouTube


EVAAS Training Request Form

Request EVAAS Training for your School District:

Click Here
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Home Base NCEES Assistance

Home Base Support Center

Call 919-807-4357

Please email: homebase.incidents@its.nc.gov

HBSC Portal:https://nc-myit.us.onbmc.com

Clearly define the four W’s related to your issue:
Who, What, When and Where


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Professional Development Session

Date & Location

Registration Link

Main Contact Information


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East Area Service Support Coordinator

Angela Jackson

Angela Jackson

Cell Phone: 336-457-4974

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East Area Professional Development Coordinator

Jennifer Bass


Quick Links to Resources from NCDPI
Service Support Documents
Resources for Administrators
Resources for Teachers
SSOS Infographic
Resources for Administrators
Resources for Teachers
SSOS New Map
Online PD Modules


Would you like to receive the monthly East Area Professional Development


Add me to your list! Please click here to be added to this area's professional development updates email list.

Areas of Focus

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North Carolina Educator Evaluation(NCEES)

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Online Professional Development Modules

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Beginning Teacher Support

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Professional Development Tool

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Data Literacy

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Wiki Central

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Service Support Team (SST)

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Principal READY and AP READY

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Problem Solving Network (PSN)

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MTSS Livebinder

Regional Support Links

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Digital Teaching and Learning

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Multi-Tiered System of Support (MTSS)

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Read to Achieve

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K-3 Literacy

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Career and Technical Education(CTE)

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Office of Early Learning

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Exceptional Children

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Office of Charter Schools

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District and School Transformation(DST)

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Federal Programs Monitoring and Support

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Digital Instructional Tools